TERMS OF SERVICE

Last updated: September 6, 2026

OVERVIEW

Welcome to Global Mix!

Global Mix operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.

Please read these Terms carefully. By visiting, interacting with, or using our Services, including making a purchase, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have the consent required under applicable law.

To use certain features or purchase products, you may be required to provide information such as your email address, billing information, payment details, and shipping information.

You agree that the information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible. However, colors, dimensions, appearance, and other visual characteristics may vary depending on your device, screen settings, manufacturing variations, or other factors.

Product descriptions, specifications, prices, and availability may be updated without prior notice.

We reserve the right to discontinue products or limit quantities available to any person, household, geographic region, or jurisdiction where permitted by law.

Nothing in these Terms limits any statutory warranty or consumer right that cannot lawfully be excluded.

SECTION 3 — ORDERS

When you place an order, you are submitting an offer to purchase products from Global Mix.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including because of product availability, pricing or listing errors, suspected fraud, payment issues, shipping restrictions, or other legitimate reasons.

Your order is not considered accepted until it has been confirmed and payment has been successfully processed.

Please review your order carefully before submitting it. Once an order enters processing or fulfillment, we may not be able to modify or cancel it.

If we cancel or materially change an order, we will attempt to notify you using the contact information provided during checkout.

Returns and refunds are governed by our Refund & Return Policy.

SECTION 4 — PRICES, PAYMENTS AND BILLING

Prices, discounts, and promotions may change without notice.

The price charged will be the price displayed and applicable at the time your order is submitted, subject to correction of obvious errors as permitted by applicable law.

Unless otherwise stated, shipping charges, taxes, customs duties, import fees, or other charges may not be included in the displayed product price.

Any applicable charges will be displayed or handled in accordance with the checkout process and applicable law.

You agree to provide current, complete, and accurate billing and payment information for your purchases.

SECTION 5 — SHIPPING AND DELIVERY

We ship to selected countries and regions.

Shipping availability, estimated delivery times, and costs may vary depending on the product, destination, fulfillment location, carrier, customs processing, and other factors.

Delivery dates and transit times displayed on our website are estimates unless expressly stated otherwise.

We are not responsible for delays caused by carriers, customs authorities, incorrect or incomplete delivery information provided by the customer, severe weather, or other circumstances outside our reasonable control.

Nothing in this section limits rights or remedies available to consumers under applicable law.

SECTION 6 — RETURNS AND REFUNDS

Eligible purchases may be returned in accordance with our Refund & Return Policy.

Our general return window is 30 days after receiving your order, subject to the eligibility requirements, exceptions, and statutory rights described in that policy.

If an item arrives damaged, defective, or incorrect, please contact us as soon as possible at globalmixofficial@gmail.com.

SECTION 7 — INTELLECTUAL PROPERTY

The content and materials available through the Services, including our branding, text, graphics, designs, images, videos, and website layout, are owned by or licensed to Global Mix or their respective rights holders and may be protected by applicable intellectual property laws.

You may use the Services for lawful personal and non-commercial purposes.

Unless permitted by applicable law or authorized by the relevant rights holder, you may not reproduce, distribute, modify, republish, sell, exploit, or commercially use protected materials from the Services without permission.

Shopify’s trademarks, logos, names, and other intellectual property remain the property of Shopify or their respective owners.

SECTION 8 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, applications, payment services, integrations, or other services provided by third parties.

We do not necessarily control these third-party services, and their use may be subject to separate terms and privacy policies.

To the extent permitted by law, Global Mix is not responsible for third-party services that are outside our control.

SECTION 9 — THIRD-PARTY LINKS

Our Services may contain links to websites or platforms operated by third parties.

We are not responsible for the content, privacy practices, security, accuracy, products, or services provided by third-party websites that we do not control.

We encourage you to review the applicable terms and policies before conducting transactions with third parties.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

Global Mix is powered by Shopify, which provides the ecommerce infrastructure that enables us to offer the Services.

However, purchases made through our store are transactions between you and Global Mix. Shopify is not the seller of products offered by Global Mix and is not responsible for our products, fulfillment, customer service, or transactions except to the extent separately provided by Shopify or required by applicable law.

SECTION 11 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable data protection laws.

Because our store is hosted by Shopify, Shopify may also collect and process certain personal information in connection with your access to and use of the Services.

SECTION 12 — FEEDBACK AND REVIEWS

If you voluntarily submit reviews, suggestions, ideas, photographs, videos, feedback, or other content to us, you represent that you have the rights necessary to provide that content.

Where permitted by law, you grant Global Mix a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content for purposes related to operating, improving, and promoting our Services.

You may not submit unlawful, misleading, defamatory, abusive, obscene, infringing, fraudulent, or malicious content.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or estimated transit times.

We reserve the right to correct errors and update information when reasonably necessary, subject to applicable consumer protection laws.

If an error materially affects an order you have already placed, we will take appropriate steps as required by applicable law.

SECTION 14 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations; infringe intellectual property or privacy rights; transmit malware or malicious code; engage in fraud or deceptive activity; harass or harm others; interfere with the security or operation of the Services; collect personal information unlawfully; send spam; impersonate another person or organization; or attempt to circumvent security or access restrictions.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

SECTION 15 — TERMINATION

We may suspend or terminate access to the Services where permitted by law, including in cases of fraud, abuse, prohibited activity, security threats, or material violations of these Terms.

Provisions that by their nature should survive termination will continue to apply.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Global Mix and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Services or products purchased through the Services.

This limitation does not apply where liability cannot legally be excluded or limited, including any mandatory rights available under applicable consumer protection law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold Global Mix and its affiliates, service providers, employees, agents, and contractors harmless from third-party claims arising from your unlawful use of the Services, your material violation of these Terms, or your infringement of another party’s rights.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary. The remaining provisions will continue in effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies incorporated by reference, constitute the agreement governing your use of the Services, subject to rights that cannot be waived under applicable law.

SECTION 21 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

We may transfer or assign our rights and obligations in connection with a legitimate business transaction or restructuring, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms are governed by the laws applicable to Global Mix, subject to any mandatory consumer protection laws that apply based on your country or place of residence.

Nothing in these Terms deprives consumers of protections or rights that cannot be waived under applicable law.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or operational needs.

The most current version will be posted on this page. Where required by applicable law, we will provide appropriate notice of material changes.

SECTION 24 — CONTACT INFORMATION

Questions regarding these Terms of Service can be sent to:

Global Mix
Email: globalmixofficial@gmail.com